UL Listed central station
Trained operators monitoring 24 hours a day, 7 days a week, with redundant facilities so weather and outages don't take monitoring offline.
24/7 Alarm Monitoring
A central station with real people, not just an app notification.
Round-the-clock professional monitoring for burglar, fire, and life-safety alarms. Verified dispatch protocol so the response that goes out is the right one.
Licensed & UL Fire Certified Free on-site estimates
A monitored alarm is the difference between an app notification you might miss and an emergency response that's already on the way. Our central station is staffed by trained operators 24/7, with redundant communication paths and clear dispatch protocols.
Every alarm signal hits the operator within seconds. Multi-call verification protocols filter out false alarms before police are called. Verified video monitoring (paired with cameras) lets operators dispatch immediately when they see an actual incident in progress.
What's in the system
Capabilities
Multi-call verification
Standard protocol attempts to reach you (and your designated contacts) before calling police. Eliminates false-alarm fines while keeping real alarms moving fast.
Verified dispatch
When operators see an actual incident on integrated video, they dispatch immediately. Police treat verified-video alarms as a higher priority than unverified.
Cellular + IP paths
The alarm reports out over both cellular and internet, so a cut phone line or downed router doesn't silence the signal.
Activity monitoring
Sensor events, opens, closes, and arming history logged and available to you. Useful for tracking when staff arrived or left, when deliveries happened, or auditing access.
Reporting
Monthly summary reports and annual incident summaries for your records, insurance, and compliance documentation.
Who it's for
Use cases
For existing systems
- Take over monitoring from your current company
- Add monitoring to a self-installed or unmonitored alarm
- Integrate cameras with existing burglar or fire panel
- Consolidate multiple properties under one monitoring agreement
For new installs
- Pair monitoring with a new burglar, fire, or video install
- Set up monitoring for new construction at handover
- Add 24/7 monitoring for high-risk businesses (cash handling, late-night, remote)
Technical detail
What this install actually includes
- ▸ UL Listed central station
- ▸ Cellular + IP communication paths
- ▸ Multi-call verification protocols
- ▸ Police + fire dispatch coordination
- ▸ Verified video dispatch (with cameras)
- ▸ Monthly + annual reporting
FAQ
Common questions
How fast does the central station respond?
Operators receive the alarm within seconds of the trigger, and verification calls happen immediately. Once an alarm is confirmed, dispatch goes out right away — the exact response time depends on the verification protocol and the local agency's queue.
Can you monitor my existing alarm?
In most cases yes. We can take over monitoring for systems from common alarm panel manufacturers. We'll do an initial inspection, update communication paths if needed, and bring the system onto our central station.
What happens if my internet goes down?
Nothing, from a monitoring standpoint. Our standard install includes a cellular communication path that operates independently of your internet. The alarm reports out either way.
How do you reduce false-alarm fines?
Multi-call verification before police dispatch is the main lever. Operators try to reach you (and your designated contacts) by phone first. If the alarm is genuine — confirmed by you, or by an operator watching video — dispatch goes out. If you can disarm or confirm it's a false trigger, no dispatch happens.
Free estimate
Talk to us about monitoring.
We walk the site, talk through what you need, and follow up with a written quote. CSLB #944754, UL Fire Certified.